Director Business Process Quality - #44431

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Quality

Job Sub Function

Business Process Quality

Job Category

People Leader

All Job Posting Locations:

Beerse, Antwerp, Belgium, Cork, Cork, Ireland, Schaffhausen, Switzerland

Job Description

Johnson & Johnson is currently recruiting a Director Business Process Quality. This position can be located at Raritan or Titusville, NJ, Horsham, Malvern or Springhouse, PA, Beerse Belgium, Cork Ireland or Schaffhausen Switzerland.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

North America- Requisition #R-074192

EMEA– Requisition#

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Position Summary

The Director, Transcend will play a critical leadership role within the IM Transcend initiative, a multi-year global business transformation program focused on modernizing end-to-end Supply Chain digital capabilities. This role will support the execution of complex global programs by driving operational excellence, program governance, and cross-functional alignment across key business areas.

As a key representative of Supply Chain Quality organization, the Director will ensure that quality perspectives, requirements, and compliance standards are fully integrated into the Transcend program’s strategy and execution. This includes partnering with stakeholders across Supply Chain, Commercial, Finance, Technology, and Quality to embed quality systems and risk-based decision-making into all phases of the transformation.

The Director will be responsible for implementing and scaling the program operating model, supporting deployment execution, and leading central workstreams that enable transformation across processes, technology, and data. This role requires strong collaboration with program leads and stakeholders to ensure consistent delivery, risk management, and resource optimization, while also advocating for the unique needs and priorities of Supply Chain Quality function, including Advanced Therapy Quality, Biotherapeutics Quality, Synthetics Quality, and External Quality.

Major Duties & Responsibilities

Program Operating Model Implementation (20%)

Support the establishment and rollout of standardized program methodologies, tools, templates, and governance structures across deployments.

Integrated Planning & Execution Support (20%)

Collaborate with program leads to develop and maintain integrated project plans, schedules, and deliverables across functional domains.

Program Health Monitoring (20%)

Track and report on program milestones, financials, and resource utilization. Identify risks and recommend mitigation strategies.

Cross-Program Coordination (10%)

Manage interdependencies and conflicts across workstreams. Facilitate cadence and controls to ensure alignment and timely issue resolution

Workstream Leadership (10%)

Lead or co-lead central workstreams such as functional deep dives for Quality processes. Drive consistency and leverage best practices across deployments.

Stakeholder Engagement (10%)

Prepare and deliver program updates and presentations for senior stakeholders. Ensure transparency and alignment on program status and priorities

Quality Strategy Support (10%)

Contribute to the development and execution of the Quality Management Strategy for the Transcend Program. Ensure compliance with GxP and validation requirements.

Qualifications

Education:

A minimum of a Bachelors or equivalent University degree is required. Masters or advanced degree preferred.

Required

• A minimum of 10-12 years relevant work experience in the pharmaceutical industry
• Experience managing large-scale, complex projects at process, platform, and execution levels
• Supply Chain Quality experience with Quality processes
• Familiarity with Quality Management Systems (QMS) and related platforms
• Demonstrated leadership and interpersonal skills:
• Ability to engage and influence senior stakeholders
• Strong relationship-building and networking capabilities
• Change leadership in matrixed environments
• Inclusive leadership and ability to embrace generational diversity
• Excellent written and verbal communication skills
  

Preferred

• Experience working with external alliances or strategic partnerships
• Inclusive leadership and ability to embrace generational diversity
• Business acumen and strategic thinking
• Understanding of digital transformation and data science trends
• Strong understanding of GxP and Computerized System Validation requirements
  
  

Other

• This position may require up to 15% domestic & international travel.
  
  

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills

Preferred Skills:

The Anticipated Base Pay Range For This Position Is

€119,200.00 - €204,355.00

Benefits

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

• This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.