Director Stakeholder Management - #44404

Role purpose

The Director, Stakeholder Management leads the end-to-end stakeholder engagement and intake-to-publish governance for Content & Owned Media initiatives globally. The role ensures stakeholder requirements are clear and measurable, translating needs into clear requirements and agreed briefs, and ensuring priorities, governance, and delivery coordination from intake through publishing.

Key Responsibilities

• Act as the primary senior interface for global stakeholders and project owners, ensuring expectations are clear, realistic, and met.
• Interrogate and refine opportunity briefs with stakeholders to establish clear objectives, scope, success criteria, and delivery approach.
• Partner closely with Creative Services and Channel Management leadership to translate opportunities into execution‑ready briefs.
• Lead prioritization and resource planning across the workstack in alignment with Content & Owned Media leadership.
• Steer delivery across multiple initiatives, ensuring timeline discipline, budget control, and governance compliance.
• Lead, coach, and develop direct reports to build a high‑performing, accountable, and collaborative team.
  
  

What Success Looks Like

• Stakeholders experience C&OM as a trusted, senior partner that brings clarity, rigor, and delivery confidence.
• Work entering execution is well‑scoped, prioritized, and aligned to objectives, reducing late changes and rework.
• Projects are delivered on time, within agreed budgets, and in line with compliance requirements.
• The Stakeholder Management team demonstrates strong ownership, collaboration, and delivery maturity.
  
  

Required

Experience & capabilities

• Ability to operate confidently with senior leadership, including presentation and sell‑through to C‑suite‑level stakeholders.
• Demonstrated people leadership capability, building high‑performing and inclusive teams.
• Extensive senior leadership experience in marketing, communications, or related fields, within complex, matrixed organizations.
• Strong track record managing cross‑functional, multi‑disciplinary delivery across areas such as content, digital, events, and engagement.
• Proven experience owning budgets, delivery accountability, and stakeholder outcomes at global or multi‑market level.
  
  

Nice to have

• Sound understanding of how AI‑enabled tools and workflows can support stakeholder engagement, briefing quality, prioritization, and delivery efficiency.
• Experience contributing to or supporting the introduction of AI‑based solutions in a communications or content environment is a plus.
• Experience driving integrated, multi‑market communication or engagement programs.
• Strong comfort navigating ambiguity and balancing competing stakeholder priorities.
• Exposure to governance‑heavy or regulated environments requiring close Legal and Corporate Affairs collaboration.
  
  

What We Offer

A global leadership role at the center of PMI’s transformation; opportunities to shape the end-to-end stakeholder relationship; collaboration with senior leadership; high‑visibility initiatives; continuous learning opportunities; and the ability to drive impact across markets.

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