Operations Assistant (M/F/D) (80-100%) - #43795

• Lucerne, Switzerland (On-site position)


• 80 to 100%

At Salona Consulting, we help descendants of Croatians reconnect with their heritage through Croatian citizenship by descent.

From our office in Lucerne, we support clients from all over the world through complex international document and citizenship processes involving vital records, apostilles, translations, logistics, and application preparation.

As our company continues to grow, we are looking for a highly organized and detail-oriented Operations Assistant to support our operations team.

This role is ideal for someone who enjoys structure, organization, logistics, and operational work behind the scenes. You will help ensure that our internal workflows run smoothly and that client files are handled accurately and efficiently.

Your Responsibilities

• Assist with organizing and processing client documents

• Request and prepare documents for translations, apostilles, scanning, printing, and international shipments

• Support quality control of received documents and application files

• Help prepare binders and physical application packages

• Coordinate logistics and shipments with couriers and external partners

• Organize and maintain physical and digital files

• Update internal trackers and operational systems

• Support our services operational workflows

• Assist the operations team with day-to-day coordination and administrative support

• Help improve internal organization and operational efficiency

What We’re Looking For

• Strong attention to detail and organizational skills

• Structured, reliable, and proactive way of working

• Ability to manage repetitive operational tasks with accuracy

• Excellent English skills required

• Portuguese, Spanish and/or Croatian preferred

• Comfortable working with Microsoft Office and digital tools

• Ability to work independently while coordinating closely with the team

• Previous experience in administration, operations, logistics, or document handling is a plus

• Comfortable working in a fast-paced and growing company environment

What We Offer

• A modern office in the city of Lucerne, Switzerland

• International and dynamic work environment

• A young and ambitious team

• Meaningful work helping clients reconnect with their heritage

• High level of operational involvement and responsibility

• Opportunity to grow together with a rapidly expanding company

If you enjoy working in an international environment, thrive in structured operational work, and would like to be part of a growing company with a meaningful mission, we would love to hear from you.